We also can not be held responsible for any kind of postal delays or lost packages. Shipping live plants comes with risk and by choosing to purchase this plant, you are accepting the risk of weather damage and any shipping stress. Once the plant leaves our care, we are no longer responsible for the plant. Winter shipping includes insulated bubble wrap and a heat pack. If you are in a colder climate and need a winter shipping upgrade, please add it to your cart. If a package is returned due to insufficient address we will contact sender for clarification and will need to charge for additional shipping.Epipremnum "Skeleton Key" pothos starters rooted in sphagnum moss.Items that are available to ship you will see a 'this item is available for shipping' logo on the item description.The cart will not let you check out with shipping selected if there are delivery or pick up items We will normally get your package out within 3 business days.Timing and fees vary depending on delivery location and size and weight of package.We do not currently accept international orders. We ship USPS priority to the Continental USA.We have two storefronts and product availability can vary depending on order. Please note which store you are picking up from when ordering.Pick up orders will be automatically processed for requested day of pick up between the hours of 11-6.If the delivery is returned to Sprout Home due to the recipient not being available, an invoice will be sent to the purchaser for payment due for redelivery.Driver will not set and place inside home or business. If it is a residential delivery with no doorman, we will reach out to the recipient to arrange delivery prior to scheduling. While we can not guarantee specific time frames, we will do our best to accommodate your preference of timeframe if noted.
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